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Frequently Asked Questions

Mazaam is available in the following country :
– Canada

The global launch is scheduled for early September.

Mazaam supports the following languages :
– English
– French

You can change the language in the parent section> progress

An internet connection is not required to play with the Mazaam app, since all the gameplay elements are included in the file downloaded from the App Store or Google Play. The app weighs about 500MB and it is recommended to use a Wi-Fi connection to download the Mazaam app.

The absence of sound is an anomaly that is not related to the Mazaam app, but iOS. To solve this problem, go to this address https://youtu.be/SDf1LDcE95Q to view “IPad Sound Problem, No Sound on iPad Games, iPad without Sound on Apps: easy fix – iOS9, iOS 8 & 7”.

This video explains how to verify if all buttons and settings are correct for the sound to be heard. Once these verifications are done, if there is still no sound, follow the instructions provided in the video to proceed to the complete reboot of your device.
You followed the previous instructions and there is still no sound? This is a rare occurence. Some people suggest changing the operating system language settings for the device, by choosing any other language and then going back the desired language.

You can download and play with the Mazaam app for free, however you will only have access to one of the five music boxes in the game. Only one modest payment is required to access and play with the other four music boxes.

Mazaam has been designed for children aged 4 to 6, but slightly older kids can also have fun with it.

Mazaam is currently available through Appleā€™s App Store for iPad and iPhone devices. The app is currently under development for Android phones and tablets. Android users can register on Google Play to receive a notification when the app becomes available.

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